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Title What is the refund & exchange policy?
Posted by April Skin (ip:)
  • Date 2016-06-13 16:18:58
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Returns and exchanges are made on unopened products only.

All requests for returns & exchange must be made within 7 days of receiving the item, including refund for defected items via

Facebook message: https://www.facebook.com/global.aprilskin.official/

Email: english@aprilskin.com

Phone: +82-2-6335-0574 (Mon-Fri: 10:30am -6pm KST)

When requesting for defected or wrongly shipped items, please include detailed pictures of the products, order number, and name of the products.

For missed order, please contact our customer service on the day you received the package.

Shipping and handling charges are not refundable. APRILSKIN is responsible for shipping fee of defected products only.

All confirmed returns should be mail to following address with your order

number and first and last name:

APRILSKIN

268-17 Nonhyeon-dong, Gangnam-gu, Seoul

Korea

postal code. 06103

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