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Title reply for the answer to my questions
Posted by tinthompson (ip:)
  • Date 2017-04-03 13:00:41
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NEW QUESTIONS:

1. Follow Up for Question and Answer No.2:

So your answer on my question number 2 is the items i was inquiring about is not available as a sole item. Ok. but why cant i find it in sets? its not on your set items either. As i have said theres only 2 Honey Tint that i found on your set the 3rd color is not available on that set i mean its not there at all. And the Oil Tint is not available anywhere not even on sets. so do u mean this are not available at all anymore? or just out of stock?


2. Follow Up for Question and Answer for No.4:

Can you give me your Global Website? Coz i checked here its doesnt say complete info on How to use certain items its in english but it doesnt say How exactly to use certain items.



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OLD QUESTION

1st question:

how do i use the collagen pack? i know its first is washing the face then second toner and then third apply the collagen right? and so after that whats next? do i wash it again or do i leave it in my face? how long should i leave it in my face?


2nd question:

the Honey Tint and Oil Tint is not in your list of products. i saw the two shades of honey tint on the sets but the 3rd one i cant find and also the oil tint its no where to find.. where can i buy those if its not available online? i really wanna try it. is it not available in the US? when will it be available?


3rd question:

when is your mascara be back on stock? when will it be available again?


4th question:

why is your product all in korean language? i know its from korea and made in korea but dont you think you should include an English Instructions on your products too in the bottles or box? coz not all your customers understand korean or speak korean.. some of us like me speaks english. i hope you consider putting an English Instructions on your products also since its the universal language and every one that doesnt understand korean can understand english. thank you


List
April Skin 2017-04-03 10:01:20
Modify Delete Hello,

1. Collagen pack works like highly moisturizing cream. Therefore, apply as a last step in your skin care routine and let it absorb. Then, wash off as usual next morning.

2. Unfortunately, they're not available anymore as a sole item. Thank you for your understanding.

3. Unfortunately, we don't have exact date for re-stock. Thank you for your patient and understanding.

4. Thank you for your honest feed back. For your better understanding, we have product details, precautions and directions on how to use in English, which can be found from our global website. For time being, please check our website to find product details.


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